Billing Applications


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WHAT IS A BILLING APPLICATION?

A billing application is a purposefully designed document that speaks to your customer in a way that maximizes their lifetime value.

At Spandocs, a bill is more then just a bill.

To a first-time customer, the bill is a hand-shake.

To existing customers, the bill is an opportunity to add new services.

To long-time customers, it is an opportunity to offer rewards for referrals.

And, finally, to customers who are balanced delicately between churn and retention, bills can be notices and letters.

DELIVER MORE BILLING APPS WITH LESS TO MANAGE

Spandocs' Document Profile System (DPS) consistently delivers more relevent content with less management. An automated pre-process digests and segments billing data files according to the criteria flags that define specific document profiles, enabling a customer who prefers to receive his bill in Spanish to finally get one while another receives a final bill with a win-back offer.

AUTOMATED FILE PROCESSING

SpanDocs provides special scripting to integrate file transfer with OSS print task processes allowing files to be processed around the clock, 24-hours-a-day, seven days a week. Upon receipt, each file is automatically pre-processed against profile segmentation rules and produces control totals that validate accuracy that can be integrated back into your OSS solution.

ENDLESS CAPACITY FOR CHANGE - IN AN INSTANT!

It's by design that change occurs quickly at SpanDocs. Document details stored in the DPS drive everything from targeted content and formatting control to file parsing instructions for all billing applications. This keeps your billing documents fluid – with an endless capacity to:

• Adapt correspondence to customer profiles.

• Improve accuracy of targeted content.

• Assure optimum utility of white space

FILE DISPOSITION GUIDE